Electrical Troubleshooting

Home - Service Area - Electrical Troubleshooting - Contact Us

Common Electrical Issues

For all electric shock or powerlines down, call Energex on 136262

Please ensure that your gas and electricity bills have been paid, to avoid confusion

Loss of power

Check to see if you have a safety switch and that it has not tripped. If it has tripped then reset it as per the manufacturer's instructions on the switch. If the safety switch trips again, remove all of the appliances with a plug top on them from the power points and ensure all power points are switched off. Reset your safety switch and plug in the appliances one at a time until the safety switch trips again locating the faulty appliance.
If you do not have a safety switch then check with your neighbors to see if they have power, if not then contact your local power authority.
If there are any further problems, please contact us.

Hot water

If your hot water system seems to be running out of hot water rather quickly check to see if your system needs topping up. Please note some hot water systems do not have this facility. To top up. Locate the filler valve on the side of the hot water unit or the top. Lift the lever until the water flows from the overflow. This should be done approximately every three months.
-If your system is gas. Check to see if the pilot light has gone out. If so then re-light as per the instructions on the hot water unit.
A leaking hot water tap will cause a poor supply of hot water and your electricity or gas bills will be higher than usual.
If there are any further problems, please contact us.

Stoves and ovens

Electric:
If only some of the hot plates are not working, please contact the real estate to arrange service. If the oven is not heating, check to see if the indicator light is on. If not then the oven may have been switched onto automatic. Please refer to the instruction booklet to reset the oven to manual cooking. The light should then come on and the oven will work. If not then contact the real estate to arrange service.
Gas stoves: Please contact the real estate to arrange a service call or if there are no facilities at all please phone the real estate.

Washing machines

Please make sure before calling the real estate to arrange a service that the machine is turned on at the power point and the taps are turned on. If the machine has a filter please make sure it is free of lint or obstruction. If the machine is not pumping water, check to see if the drain hose has been kinked accidentally.

Clothes dryers

Most brands of dryers require the filter to be cleaned after each load. If the filter is not cleaned the dryer will take longer to dry the clothes and may trip the over load. Make sure the filter is cleaned after each load.
Some of the newer dryers have a red thermal cut out just inside the door. If the machine is not working make sure this has been reset.

Garbage disposals

If you garbage disposal is refusing to dispose of the waste please check to see if it is jammed. To do this you will need to turn the unit off at the power point and remove the plug top from the power point. Remove the blockage and un-jam the blades with the key supplied. {lf no key supplied an Allen key is sufficient. The reset button may have also tripped, this is located under the unit and usually red or black. Press the button in, re-fit the plug top and turn on and test.

Care and use of your garbage disposal

Grind rood waste with only a strong flow of water. Do not use hot water when the disposal is in use. Try not to turn the unit off before all the grinding is completed.
Flush the unit with ice cubes and water once a month to keep all the blades clean and fresh. DO NOT use chemicals to clean your garbage disposal.
Please do not put stone fruit, bones, and fibrous materials like cornhusks and artichokes down the grind chamber of the unit.
Feed the garbage disposal slowly with the Cold water is flowing. Don't pack to much food into the unit at one time.
Small amounts of citrus and other melon rinds are able to be grinded. Small amounts of fats are able to be grinded with a strong flow of water.

 

Valid XHTML 1.0 Strict